Privacy Practices in Vermont
Last Updated: 10/26/2026
What we may collect when you request pest service
Last updated: October 2026
When you contact Vermont Pest Solutions, we may collect your name, phone number, email address, and the service address where you need help. We also keep appointment details, such as your preferred dates, access instructions, and notes about pest activity that you choose to share. If you submit a form, we receive the information you enter, along with any questions or messages included there.
Our website may collect basic technical details through analytics, such as pages visited, browser type, and general device information. These details help us understand how visitors use the site.
Please avoid including sensitive personal information in a website form or email unless it is needed to arrange service. The information we collect depends on how you contact us and which services you request. We use it as described in this notice.
How customer details support your service
We use the information you provide to answer questions, prepare for a requested pest inspection or treatment, schedule appointments, and keep service records. Contact details let us confirm visit times, share relevant service updates, and send reminders about an upcoming appointment. Service addresses and notes help our team understand where work is requested and plan the visit.
If you make a payment, relevant details may be handled by a payment processor so the transaction can be completed. We may also use website analytics to see which pages are useful and identify basic site issues.
We do not sell your personal information. We share information only as needed to provide services, support the website, process payments, or meet legal requirements.
We take reasonable steps to limit access to information to people and service providers who need it for these purposes.
Outside services that help us operate
Vermont Pest Solutions may rely on third-party tools for scheduling, payment processing, and website analytics. These tools can receive information needed to perform their role.
For example, a scheduling service may handle appointment details, while a payment service may process transaction information. Analytics tools may receive basic website activity data to help us understand how visitors use the site.
Each provider operates under its own privacy policy and practices. We do not control how an outside provider handles information once it is collected through that provider’s service.
Review the relevant provider’s privacy information when using its features, where available. We do not name particular vendors here because the tools we use may change.
Our use of outside services is intended to support customer requests and routine business operations, not to sell personal information. If you have a question about information connected with a service request, contact us using the details at the end of this notice.
Cookies used for site function and measurement
Our website may use cookies or similar browser storage for basic functionality and analytics. These small files can help the site work properly and provide general information about how visitors use its pages. Analytics information is used to understand site activity, such as which pages are visited, rather than to identify you personally where possible.
We do not use cookies for advertising or ad tracking. You can manage or block cookies through your browser settings.
If you disable them, some parts of the website may not work as intended. Your browser may also let you remove cookies already stored on your device.
Cookie settings vary by browser, so consult its help information for instructions. If our website’s cookie practices change, we will update this notice to describe the change. Contact us if you have questions about cookies or the basic analytics used on our site.
How long we keep records
We keep customer and service records for as long as needed to manage appointments, document work, respond to questions, and maintain records for warranty or compliance purposes. The period depends on the type of information and the reason it was collected. Messages and form submissions are generally kept while a request is being handled and for a reasonable period afterward, so we can follow up or address related questions.
When information is no longer needed, we may delete it or remove details that identify you, subject to applicable recordkeeping requirements. You can ask us to delete information, and we will review the request.
Some records may need to be retained for legal, accounting, warranty, or compliance reasons. Backups or records held by service providers may take additional time to remove. We handle such information according to this notice and the provider’s own practices.
Ask to review or change your information
You may ask us to provide access to personal information we hold about you, correct information that is inaccurate, or delete information when we no longer need to keep it. To make a request, contact Vermont Pest Solutions using the phone number, email address, or mailing address below.
Please tell us enough to identify your request and the information involved. We may need to confirm your identity before acting on a request.
We will review your request and respond within a reasonable time. Some information may need to be retained for service records, warranty matters, legal duties, or compliance. If we cannot fulfill a request in full, we will explain the reason where appropriate. Contact us with any questions about this notice or how your information is handled.
Phone: (877) 729-2528 Email: info@vermontpestsolutions.top Mail: 100 Bank St, Burlington, VT